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General Inquiries

For general questions about ResearchComputing:

Project-Specific Support

🧫 petri - Account Management

🖥️ cloudworkstation - Interactive Workstations

🔬 lens - Notebook Environments

⚛️ atom - HPC Platform

🚢 cargoship - Data Archiving

🐋 orca - Kubernetes Burst

Bug Reports

Found a bug? Please open an issue on the specific project's GitHub repository using the bug report template.

Feature Requests

Have an idea for a new feature? Open a feature request issue on the relevant project repository or start a discussion.

Security Issues

For security vulnerabilities, please DO NOT open a public issue. Instead, email security@researchcomput.ing with details.

Institutional Partnerships

Interested in deploying ResearchComputing at your institution? Contact:

  • Email: partnerships@researchcomput.ing
  • Subject: "Institutional Partnership - [Your Institution]"

We're interested in: - University research computing offices - National labs and research facilities - Multi-institutional collaborations - Grant-funded projects

Commercial Support

Looking for commercial support, consulting, or custom development? Contact:

  • Email: consulting@researchcomput.ing
  • Subject: "Commercial Inquiry - [Your Organization]"

Services available: - Custom application integration - Architecture consulting - Training and workshops - Managed deployments

Contributing

Want to contribute code, documentation, or ideas?

  1. Check the project's Contributing Guide
  2. Open an issue to discuss your idea
  3. Submit a pull request

All contributions welcome!

Community

GitHub

All projects on GitHub: @scttfrdmn

Blog

Latest updates: researchcomputing.blog

Social Media

Events

(Coming soon - planning workshops and conference presentations for 2025)

Office Hours

(Coming soon - considering regular virtual office hours for community support)


Response Time: We aim to respond to inquiries within 2-3 business days. For urgent issues, please indicate "URGENT" in the subject line.